GDPR / Data Rights

Under the EU General Data Protection Regulation (GDPR) and, where applicable, the UK GDPR, you have specific rights over your personal data. Elbe Tech Invest ETI GmbH, the company behind YouDoo, honours these rights for all users of our website and Service.

Your rights

• Right of access (Art. 15) — obtain a copy of the personal data we hold about you.
• Right to rectification (Art. 16) — ask us to correct inaccurate or incomplete data.
• Right to erasure (Art. 17) — request deletion of your data, subject to legal retention obligations (e.g. medical device records, tax law).
• Right to restriction (Art. 18) — ask us to limit processing in specific circumstances.
• Right to data portability (Art. 20) — receive your data in a structured, commonly used, machine-readable format where processing is based on consent or contract and carried out by automated means.
• Right to object (Art. 21) — object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent (Art. 7(3)) — withdraw consent at any time without affecting the lawfulness of processing before withdrawal. This includes consent for health data and for analytics cookies on this website.
• Right to lodge a complaint — with your local data protection supervisory authority.

How to exercise your rights

Email privacy@youdoo.ai from the address associated with your account (or the address you used on our contact form). We respond within one calendar month, which may be extended by two further months for complex requests. We may ask for information to verify your identity.

For cookie preferences on this website, use Cookie settingsor the "Cookie Settings" control in the site footer at any time.

Automated decision-making and profiling

YouDoo uses AI to personalise your programme based on information you provide during sessions and onboarding. These recommendations are supportive, not legally binding, and do not produce legal or similarly significant effects without human oversight. Clinical safety concerns may be escalated for expert review. You may request human review by contacting hello@youdoo.ai.

Employee and organisation users

If you use YouDoo through an employer programme, your organisation is typically the data controller for enrolment data; Elbe Tech Invest ETI GmbH acts as processor for programme delivery. You still have direct rights over your personal health data in the platform, including access, correction, and deletion, regardless of your employment status.

Data Protection Officer

Contact our Data Protection Officer at dpo@youdoo.ai.

Supervisory authorities

You may lodge a complaint with:

• Germany: Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit (HmbBfDI)
• United Kingdom:Information Commissioner's Office (ICO)
• Other EU/EEA countries: the supervisory authority in your country of residence or place of work

Further information

For full details on what we collect and why, see our Privacy Policy.